FlowMotic Help Center
What can we help you fix?
Start with the FlowMotic Helper. If it cannot solve the problem, open a support request without leaving the app.
This keeps your support conversation and account details private.
FlowMotic Helper
Usually replies right away
Hi! I’m the FlowMotic Helper. Tell me what went wrong, or choose one of the common problems below.
Quick answers
Frequently asked questions
Open any question for a clear answer. If you still need help, the FlowMotic Helper above can look at your specific problem.
Can anyone use FlowMotic?
Yes. FlowMotic is designed for creators, brands, agencies, and beginners who want a simpler way to make and post reels.
Do I have to find every video myself?
No. Paste your own approved link or use FlowMotic’s discovery and approval inbox to review suggested opportunities.
Does FlowMotic make the clips?
Yes. Standard mode selects one strong continuous moment. Viral Enhanced can combine multiple moments into a stronger clip.
Can I change captions and language?
Yes. Choose the font, size, color, animation, source language, and output language inside the app.
Can FlowMotic bleep curse words?
Yes. Turn on Censor Friendly to bleep detected curse words in the audio and optionally clean the matching caption text. Review the finished clip when exact censorship matters.
Do I need Telegram for notifications?
No. Desktop notifications work without Telegram. Telegram is optional and adds remote status, pause, resume, and eligible approval controls when you are away from the app.
Can I approve clips before they post?
Yes. Suggested sources and finished clips can stay in your approval inbox until you approve or reject them.
Does automatic setup cost extra?
No. Automatic setup is included in every paid plan. FlowMotic prepares the workspace, brand ideas, account checklist, preferences, and first posting test.
Does every plan include AI setup help?
Yes. Every paid plan includes the AI Setup Help Bot and automatic setup. Studio also includes a designated meeting with a human setup specialist.
Do I have to choose a Content Rewards program myself?
No. After a paid purchase, FlowMotic begins a best-match setup using supported opportunities it can verify. You only complete required program terms, eligibility, identity, or provider approvals.
Is there a free trial?
No. App access begins after you purchase a plan. Paid monthly subscriptions include a seven-day money-back guarantee.
How does the seven-day money-back guarantee work?
After your first paid monthly subscription charge, you may request a refund within seven days. This is not a free trial, and refunded paid access ends when the refund is issued.
What do ‘hours of video’ mean?
It is the total running time of the original videos FlowMotic can process during a billing month. The length of the finished short clips does not use this allowance.
Does FlowMotic store API keys?
Instagram and YouTube use provider approval screens, so FlowMotic never asks for those passwords. If another service requires a reusable key or token, FlowMotic stores an encrypted copy in its hosted credential vault so scheduled work can continue while your device is off. You can disconnect it and revoke the original key at any time.
Is FlowMotic fully ready for customers?
The website and dashboard are available for founding access. Public customer launch remains locked until the clip engine meets its speed and quality gates and the live provider connections pass testing.